"It was the best of times, it was the worst of times..." Charles Dickens
We wonder if we'll have enough staff, too many staff, the right sales items, not enough of the right sales items, a welcoming atmosphere, enough change from the bank, enough bags and toilet paper, bright smiling faces, a servant's heart.
All of these things factor into your visit on black Friday. It's like we are inviting you to our house for the day and we want to be sure that you get what you need while you are here. We don't want anyone to leave disappointed. Or angry. Or offended.
So I hope to see some of you visiting our house this Friday. I'm praying that we might be able to serve you in some way. And if you get a moment, say a little prayer for us. After all, it can be "the best of times or the worst of times."